Authentication Failure

Core FTP Server questions and answers
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TSC
Posts: 3
Joined: Fri Aug 13, 2010 10:49 am

Authentication Failure

Post by TSC »

I am having a problem with authentication. We have previously set up a domain and user that uses Keys to authenticate and this is working successfully.

I have created a new domain (which points to the same ip address, but a different share) and for this domain I have not specified that Key authentication is necessary. I have also checked 'User does not require Key Authentication' on the security tab of the user settings.

However, I receive the error 'No supported authentication methods available' when I attempt to log in.

Is it possible that the public and private keys that have been set up for the other domain are interfering with the authentication of the new domain?


The debug1 log is shown below:

2010-08-13 10:53:31.513 --------------------------------------------------------------------------
. 2010-08-13 10:53:31.809 Looking up host "xxxxxxxxxxx.com"
. 2010-08-13 10:53:31.825 Connecting to xxx.xxx.114.86 port 22
. 2010-08-13 10:53:31.839 Waiting for the server to continue with the initialisation
. 2010-08-13 10:53:31.840 Detected network event
. 2010-08-13 10:53:31.842 Detected network event
. 2010-08-13 10:53:31.843 Server version: SSH-2.0-CoreFTP-0.1.2
. 2010-08-13 10:53:31.843 Using SSH protocol version 2
. 2010-08-13 10:53:31.843 We claim version: SSH-2.0-WinSCP_release_4.2.7
. 2010-08-13 10:53:31.843 Waiting for the server to continue with the initialisation
. 2010-08-13 10:53:31.866 Detected network event
. 2010-08-13 10:53:31.866 Using Diffie-Hellman with standard group "group14"
. 2010-08-13 10:53:31.866 Doing Diffie-Hellman key exchange with hash SHA-1
. 2010-08-13 10:53:32.004 Waiting for the server to continue with the initialisation
. 2010-08-13 10:53:32.278 Detected network event
. 2010-08-13 10:53:32.396 Host key fingerprint is:
. 2010-08-13 10:53:32.397 ssh-rsa 1024 b5:5c:7f:cf:64:37:50:b8:75:c0:3f:74:a4:7d:94:32
. 2010-08-13 10:53:32.397 Initialised AES-256 CBC client->server encryption
. 2010-08-13 10:53:32.397 Initialised HMAC-SHA1 client->server MAC algorithm
. 2010-08-13 10:53:32.397 Waiting for the server to continue with the initialisation
. 2010-08-13 10:53:32.405 Detected network event
. 2010-08-13 10:53:32.405 Initialised AES-256 CBC server->client encryption
. 2010-08-13 10:53:32.406 Initialised HMAC-SHA1 server->client MAC algorithm
. 2010-08-13 10:53:32.406 Waiting for the server to continue with the initialisation
. 2010-08-13 10:53:32.414 Detected network event
! 2010-08-13 10:53:32.415 Using username "xxxxxxxx".
. 2010-08-13 10:53:32.427 Waiting for the server to continue with the initialisation
. 2010-08-13 10:53:32.437 Detected network event
. 2010-08-13 10:53:32.438 Disconnected: No supported authentication methods available
* 2010-08-13 10:53:32.448 (ESshFatal) Disconnected: No supported authentication methods available
* 2010-08-13 10:53:32.448 Authentication log (see session log for details):
* 2010-08-13 10:53:32.448 Using username "xxxxxxxxx".
* 2010-08-13 10:53:32.448
* 2010-08-13 10:53:32.448 Authentication failed.


Any advice welcomed.

Thanks

Will
TSC
Posts: 3
Joined: Fri Aug 13, 2010 10:49 am

Update

Post by TSC »

As an update - when I try to connect using Coreftplite, I receive the error message "SFTP connection error - Invalid username or password reported by server"

Can anyone shed any light on this?

I am using both cases and numbers in the password. Are there any other minimum requirements?

Thanks
TSC
Posts: 3
Joined: Fri Aug 13, 2010 10:49 am

Resolved

Post by TSC »

You cannot have two domains listening on the same Port
ForumAdmin
Site Admin
Posts: 987
Joined: Mon Mar 24, 2003 4:37 am

Post by ForumAdmin »

Correct... Each domain would need it's own internal IP address in order for this to work.
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