cannot open Word document

Report client bugs
Post Reply
Mickee
Posts: 1
Joined: Thu Jan 19, 2017 9:20 pm

cannot open Word document

Post by Mickee »

In the past, on my desktop, I can double click on Word documents and they will open in Word. I use Windows 7 and Word 2007. I recently purchased a refurbished laptop that has Windows 7 and I installed Word 2007. Then when I use core FTP I cannot open the Word document by double clicking. I get this message:

This file does not have a program associated with it for performing this action. Please install a program or, if one already installed, create an association in the Default Programs control panel.

I am unsure what this means or what to do about it. I have never had to do anything special to associate files in the FTP. I just double click and they open in Word.

Can someone please tell me how to simply rectify this issue? I have a call into tech support, but fear they will not understand my issue as the other computer person I ran it by didn't either. They give me work arounds that take much longer to use and I know there has to be something easier to fix this issue.
cp
Posts: 124
Joined: Sun Sep 11, 2011 5:18 am

Post by cp »

view -> options -> extensions -> file associations

add/edit the

.doc

extension with word.exe


Additionally you can change it from the Control Panel -> Default Programs for the default operating system behavior.
Post Reply