RED X

Core FTP client questions and answers
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lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

RED X

Post by lefty11 »

I connect and transfer.
Transfer is successful but all my images are blank, replaced by RED X box in upper left corners.

Text is transfered o.k.

Viewing the file in Local site shows all images. Viewing the transfered file in the remote location shows no images.

My Website shows correct text but only RED X no images.
Brendon K
Posts: 139
Joined: Mon Aug 15, 2005 8:16 pm

When you develop locally...

Post by Brendon K »

...when you develop locally, especially with a WYSIWYG editor, such as FrontPage, there will be HTML hardcoded into the text file that relates to a full-path to your images.

Use relative paths and it will fix the problem.

This is not an issue with CoreFTP.

http://www.webdiner.com/webadv/begin/paths.htm
lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

Post by lefty11 »

Thanks for the reply and info.

I am not up on Path details, so I will study.

What conserns me is regardless of Path issues, I have prviously been able to upload the same file stucture successfully. No changes have been made to the Web information, therefore can there still be a Path issue ?

The only thing that has changed is my installing Internet Explorer 7.0 Beta3. I still believe this may be a Security Setting problem.

Any further comments ?
Brendon K
Posts: 139
Joined: Mon Aug 15, 2005 8:16 pm

Post by Brendon K »

If you are able to supply the URL of where this is happening, I could probably help you out quite a bit more.
lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

Post by lefty11 »

I am still stumped.

I can upload text but all images have Red X, no image.

My image files are in the same folder as Index. I tried to uplaod individual images with no luck. I get an error meesage "file not found in Dirctory C"

I also read the Tutorial and tried to enter the test data with Anomynous, but could not duplicate the tutorial images. I get an error message that "Data failed" I don't know if this is a valid test, if it is, I failed.

The Red X is the problem.

Any further help ?
Brendon K
Posts: 139
Joined: Mon Aug 15, 2005 8:16 pm

Post by Brendon K »

As I said, if you could have given an URL to the location of where you're having the problem I could supply much better and more specific help. However, since all of the images are in the same folder location as the HTM/HTML files, here's a QUICK tutorial, and/or explanation.

./
one dot, one slash, specifies current working directory -- you may also leave this out and just reference the file directly, but I like to be explicit.

../
two dots, one slash, specifies directory level BELOW where you are, the parent directory so to speak.

./images/
Look in the images directory that is contained within the current working directory

../base_images/
Move back down one directory level, and up to the images directory


Here's an example filetree of what the above could have looked like:

/
/base_images/
/temp/images/


Now, if that completely stumped you, you really need to take a course or find a good tutorial on the matter. It's hard to explain with just text and I don't really feel like making a tutorial/movie for it.


Here's a code example relating to your current problem:

Code: Select all

<html>
<head>
<title>Some Page Title</title>
</head>
<body>
This is text.<br />
Below is an image&#58;<p />
<img src="./myimage.jpg" alt="this is an image file text for screen readers" title="this is a tooltip for my image file that works in some browsers" />
</body>
</html>
Notice how I reference the image file. ALL YOU NEED IS THE IMAGE FILENAME IN THE "SRC" ATTRIBUTE. Remove anything else and you should be good to go.

If you still have problems, paste the URL (web address) of where you're having the problem and I can help you further. If you don't, you're on your own.
lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

Post by lefty11 »

Thank you for your curtious reply.

It is clear to me we are not on the same page. I can not honestly interpret your technical response.

Be aware that I created my Web Site with a simple Authoring program
"Web Express" I am not an HTML Programer.

The history is that I operated for three years by uploading directly from Web Express via Dial-Up connection. When I changed to Broadband connection I had to use a FTP server upload. I then used CoreLE for about a year with no problem.

Then I experienced the present problem. I did not knowingly modify any of my data files. The only signicant change was my installing I.E. 7.0.

I still feel, based upon the history, that there may be "setting" solution to the Red X problem ?

I will accept your suggestion and attempt to learn more of the basics, perhaps you could suggest ?

Thanks for all you assistance.
lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

Post by lefty11 »

More specifically, what do I send you ?
Brendon K
Posts: 139
Joined: Mon Aug 15, 2005 8:16 pm

Post by Brendon K »

A web address or URL would be characterized as such:
www.coreftp.com/support.html


We'd like to see the actual web address or URL that you are experiencing the problems on, if possible. It would be easier to track down where the error lies by seeing the actual live web page where the problem exists. (Specifically, the page that you're seeing the red X on.)


Thanks for your history, it makes a bit more sense now. :)



Also, can you think of anything that changed from when you were using CoreFTP without problems to when it began misbehaving? Did you install a new version? Which version are you currently using (Help -> About)?
lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

Post by lefty11 »

I am still struggling.

Latest update.

I view the Index file in the local folder and it is correct, all text and images. I connect and notice that the remote dirctory is "/" is this correct ?

I try to transfer the Index file and get the following messages in the queue. "error finding certificate chain" and "no such fie c:directory". Also says transfer complete.

When I view the remote Index file it is correct in text but all images are blank.

Any further ideas ? Thanks.
Brendon K
Posts: 139
Joined: Mon Aug 15, 2005 8:16 pm

Post by Brendon K »

The "/" path just means that you are logged in to your server's root directory for your user account.

I think this is a code error, you think it's an error with the FTP program.

Find out if the images were uploaded to your remote server along with your HTML file(s). Try accessing those files directly.
...so if your images files were in:
/images/my_image.jpg

...and your site was www.mysite.com, you'd go to www.mysite.com/images/my_image.jpg


Without seeing the HTML code and fiddling around a bit, I can't really help you much to determine where the problem lies. If the content is personal, send me a PM, or just create a TEST example that shows the same thing and give us that example URL.

I'm pretty sure we'd need a web address to debug this further.
lefty11
Posts: 10
Joined: Tue Aug 01, 2006 12:53 am

Post by lefty11 »

I have verified that my upload to my site shows all image properties have the path you suggested i.e. site url/image/...jpg.

Yet no image is shown.

Is this significant ? Can it still be a viewing setting ?

I do not know if this additional info is appropriate but I just received an e-mail with an .htm attachment and I can not view the image, only a blank window.
Brendon K
Posts: 139
Joined: Mon Aug 15, 2005 8:16 pm

Post by Brendon K »

We're talking on two completely different wavelengths here and you continue to refuse to give a website address where this problem is occuring for anyone to see if it can be diagnosed further -- I can not help you further without this.


The email problem is most likely because you have to allow remote images to be displayed; if that's the case, it has nothing to do with your site. It might have something to do with your firewall, however. You may want to see if someone at a different computer can see the images on your site (i.e.: someone here, by posting the website address).
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